Kane County 2-1-1 is a service that connects residents to all human services in Kane County, including food, clothing, shelter, counseling, employment, legal assistance, and more. Click here to view the brochure. The 2-1-1 hotline is available 24/7, is completely confidential, and help is available in over 150 languages.


The Illinois Department of Human Services has launched a support line called Call4Calm that is reachable via text. Individuals who want to speak with a mental health professional can text the word “TALK” or “HABLAR” (for Spanish speakers) to 552-020. Within 24 hours, that individual will receive a call from a mental health professional employed by a local community health center.

People can also text other terms, like “unemployment” or “food” or “shelter” to the same number to receive information on how to navigate and access supports and services. Call4Calm is free, and individuals who use it can remain anonymous.