Each K-12 student in District 301 is issued a Chromebook as part of the 1:1 program. Use of the Chromebook is subject to the Chromebook Handbook.  For the fall of 2020, students entering Kindergarten, 3rd grade, 6th grade, 9th grade and 11th grade will receive new devices.

Below are responses to frequently asked questions regarding student devices. Please email devices@central301.net for any questions not covered on this page.

How long will my student be using the Chromebook provided?

  • The hardware and build quality of Chromebooks have been improving at a rapid pace.  Starting with the 2017/18 school year we began purchasing Chromebooks with a 3 year warranty including accidental damage.  We are adjusting the replacement cycle accordingly.  Over the next few years some may get a new device after 2 years while others will be utilized a full 3 years in school.

The device breaks or needs servicing?

  • Elementary students can inform the teacher of an issue. They will notify the office to submit a tech ticket for repair.
  • MS/HS students should bring the device to the LMC and a tech ticket will be submitted for repair.
  • During this time period, a loaner device will be issued (if one is available) with the expectation that the device is treated the same as your own.
  • The best way to reach us is to email devices@central301.net and someone from the tech department will reach out via phone or email to assist.
  • You may try calling 224-777-5051 for support, but typically technology staff are in the buildings and helping others.  If nobody is able to answer, please leave a message and we’ll respond as quickly as possible

Who do I contact if my student doesn’t remember their password?

  • Please contact the main office your student attends.  They can lookup the students ID number and their webaccess password in Skyward.

I need to replace my device charger?

  • Chargers can be purchased via RevTrak.
  • Type of chargers: CB-18 barrels chargers, CB-19/20 type c chargers

How do we join the Chromebook to our home network?

  • This video walks you through the steps to get your Chromebook connected to wireless networks.

How does my student print at home?

  • Google is constantly improving printing from Chromebooks.
  • Most common at home printers can be added using Google’s “Setup your Printer” page.
  • Families have also had a lot of success by visiting Google’s CloudPrint page.  From a PC or Mac, log into the Chrome browser as the student and visit CloudPrint.  Add the local printer to the student’s account.  Then next time the student logs into their Chromebook they should be able to print.

What is my technology fee used for and what does the district pay?

  • The technology fee ($50 per year) covers a little less than half the annual cost of the device.  The district picks up the remainder of the cost at a little over $50 per year.   As a result of this fee, the family will own the device after two or three years of use in the district based on their rotation.  If a student leaves the district early and wants to keep the device they will need to pay the remainder of the technology and district costs at $100 per year of expected use.

My child needs a new bag or charger, how do we get one?

What is Securly?

  • Securly is a cloud based web filter that we use to meet CIPA compliance with our student Chromebooks on and off our network.  It will only work on Chromebooks that we manage.  Here is a page explaining how parents can use Securly to monitor how students use the Chromebook when not at school.

Does the district offer insurance for my student’s device?

  • We do not anymore.  Many issues related to the Chromebook are covered under the 3 year accidental damage warranty we purchase from the vendor.  The exception being theft, loss, and damage done on purpose.

What do I do if:

My child forgets his/her device at home?

  • ​Elementary: If you bring the device to school for your student, the office will contact the teacher to send your child to pick it up in the office at a time that is appropriate.
  • MS/HS: You may bring the device to the Main Office where your child may pick it up during a passing period.
  • Loaners are available in the office for students to use for specific activities that cannot be made up, per teacher request.

We lose the device?

  • The family will be responsible for the full cost of replacing the device. Replacement costs are based on current market value (i.e., the cost to buy a new current model).

We move within the district (such as from one elementary school to another)?

  • For grades K-1, the device will be sent internally from one building to the next.
  • For grades 2-5, the device will be sent home in the protective bag for the student to bring with them to the next school.

We move out of the district?

  • The technology fee ($50 per year) covers a little less than half the annual cost of the device.  The district picks up the remainder of the cost at a little over $50 per year.   As a result of this fee, the family will own the device after two or three years of use in the district based on their rotation.  If a student leaves the district early and wants to keep the device they will need to pay the remainder of the technology and district costs at $100 per year of expected use.
  • If you leave during the last semester your device is expected to be used and all of your family fees are paid, the device is yours to keep.
  • You will need to inform the school office of your intentions for the device. If we do not hear from you and the device is not in the school’s possession, the device will be automatically locked out.
  • Please email devices@central301.net and include the Chromebook serial number, service tag number or the “Property of CCUSD asset tag” number to complete the process.

We move into the district mid-year?

  • A device will be issued to you upon payment of the technology fee with registration. We will do our best to provide a device that matches the other students in the same grade.  This device may have been previously used by another student or staff member in the district.  It will have the same warranty and life expectancy as the devices provided to other students in their grade.  The student will receive the device as soon as possible after the first day of attendance.

What do we do with our device at the end of the school year?

  • The device will stay at school for students completing grades K-1.
  • Students completing grades 2-11 will take their Chromebooks home (device, case, and charger) for the summer.

What will happen at the beginning of the next school year?

  • Students will be expected to return with the device on the first day of school. Students in grades K will receive their device in the first week of school and the device will remain at school.
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