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1:1 Device FAQ

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K-12 students in District 301 are issued a device as part of the 1:1 program. Use of the device is subject to the Student Handbook. 

Frequently Asked Questions

  • Device Breaks or Needs Servicing?
    • Elementary: Inform your teacher, who will submit a tech ticket for repair.
    • MS/HS: Bring the device to the LMC to submit a tech ticket for repair.
    • Loaners: A loaner device will be issued, if available, during the repair period. Students must treat it like their own and are responsible for any intentional damage.
    • Support Contact:
      • Email: Email devices@central301.net. The tech department will respond via phone or email.
  • Password Help: Contact the main office of your student’s school. They can look up the student’s ID number and password in Skyward.
  • Technology Fee Use: The fee support a wide range of resources that ensure students have consistent, high-quality access to technology during the school day. This includes device maintenance and replacement, instructional programs, infrastructure, and the overall technology environment that supports student learning.
  • Replacement Charger or Case: You can obtain replacements via the links below:
  • District Insurance: The district does not offer separate insurance. The 4-year accidental damage warranty covers many issues, but excludes theft, loss, and intentional damage.
  • Start of the 2026-27 School Year:
    • Elementary students will be assigned a device from the classroom cart that will remain in the classroom. A device may be sent home with a student if there is a curricular need.
    • New devices will be assigned to students entering 6th and 9th grade.
    • All other secondary students must return on the first day of school with their assigned device they took home for the summer.

Securly Monitoring and Parental Controls

Central 301 uses Securly for student safety on school-issued devices.

  • Activity Review: The primary guardian (as listed in Skyward) receives a weekly email from Securly.com reviewing the student’s online activity when the Chromebook is not at school. Guardians can also visit the Securly Parent Portal.
  • Pause the Internet: The primary guardian can pause and unpause internet access for the student’s Chromebook while it is at home. Download the free SecurlyHOME app for the best experience and real-time access.
Download on the App Store
Get it on Google Play

Scenarios: What to Do If…

  • My child forgets the device at home?
    • Elementary: Bring the device to the office. The office will contact the teacher for the child to pick it up at an appropriate time.
    • MS/HS: Bring the device to the Main Office, where your child can pick it up during a passing period.
    • Loaners: Loaner devices are available in the office for specific, non-makeup activities, per teacher request.
  • We lose the device? The family is responsible for the full replacement cost, based on the current market value of a new, current model device.
  • We move within the district? Elementary students should leave the device behind in the classroom.
  • We move out of the district? Students leaving the district must return their device and charger.
    • Exception for Graduating Seniors: Seniors are allowed to keep the device. To unenroll the device my district management, email devices@central301.net with the Chromebook’s serial number, service tag number, or the “Property of CCUSD asset tag” number.
  • We move into the district mid-year?
    • Elementary: Students will use a device from the classroom cart.
    • Grades 6-12: A device and curricular materials will be issued as soon as possible after the first day of attendance. The issued device may be previously used but will have the same warranty and life expectancy as others in the grade.

Chromebook End-of-Year Procedures

  • At the End of the School Year:
    • Elementary students: Leave the device in the classroom cart.
    • Students completing grades 6-11: Take their Chromebooks (device, case, and charger) home for the summer.
    • Graduating Seniors: Seniors are allowed to keep the device. To unenroll the device my district management, email devices@central301.net with the Chromebook’s serial number, service tag number, or the “Property of CCUSD asset tag” number.
  • Students Not Returning: If the device and charger were taken home, they must be returned. Failure to return them will result in a fee applied to the account based on the device’s usage expectancy.
  • Returning Unwanted Chromebooks: Students or families may turn in old Chromebooks when receiving new ones. The district will dispose of, recycle, or transfer ownership as it sees fit.
  • Summer Repairs: Email devices@central301.net to schedule repairs. Repairs will not be performed for Chromebooks no longer owned by the district.

Storing Chromebooks over the summer- Best Practices

  • Prior to Long-Term Storage:
    1. Update the device to the latest version of Chrome OS and charge the battery to at least 80% full.
    2. To place the device into a low-power, battery disconnect state:
      1. Connect the device to a charger and turn it on.
      2. Hold Refresh and Power at the same time.
      3. While holding these keys, remove the power cable from the device, then release the keys. The device should shut down and remain off.
      4. Attempt to power the unit on using the power button. If it does not power on, storage is safe. If it powers on, repeat steps 2 through 4.
  • Upon Redeploying:
    1. Connect the Chromebook to a charger and power source to exit the battery disconnect state and power up.
    2. Connect to WiFi and update to the latest Chrome OS release. Note that this can take time if multiple OS versions have been released since the last update.