You will see messages sent by teachers to groups you’re a participant in. Unless deleted by the teacher, these remain in your message page indefinitely. These are different from Broadcast messages in that as a participant, you may be able to reply and engage with the sender and other participants.

Your ability to comment depends on the message settings determined by either the district, teacher, or both.  

Below is an example of what your Messages Page will look like.

1.      Message senders will have their own colored icon with their initials.

2.      Recipients can like a message.

If enabled…

3.      Attach a file to your comment.

4.      Write your comment in the provided field.

5.      Click the paper airplane button to send your comment.

On Mobile…

Below  is an example of what a teacher-sent message looks like when opened.

1.      Message senders will have their own colored icon with their initials.

2.      Recipients can like a message by tapping the heart.

If enabled…

3.      There’ll be a field where you can write a comment.

4.      Tap the paper clip icon to attach a file to your comment.

5.      Tap the paper airplane button to send your comment.

Responding to a SchoolMessenger App Message

Anyone receiving a message created by a teacher may read the message, and, under the appropriate circumstances, read the comments of other group members and offer their own comments.  

The circumstances are defined by the teacher who created the original message or the district. Messages may be configured so that:

·        comments can be entered and read by everyone.

·        comments can be entered by group members but will be received privately and read only by the teacher.

·        no comments are allowed.

·        group members won’t see each other’s names.

If comments are enabled:

1.      Enter your response in the comment box below.

2.      Click the blue paper airplane button to respond.

On Mobile…

1.      Enter your response in the comment box below.

2.      Tap the red paper airplane button to respond.

Delete Your Comment

You have the ability to delete their own comments after they’ve been sent.

Participants can delete their own comments by clicking the   button to the right of their comment.

On Mobile…

1.      Open the message thread where you’ve sent your comment.

2.      Pressing down on your comment, swipe left to reveal the trash can icon.

3.      Tap the trash can icon.

4.      Tap Delete to confirm your decision to delete your comment. Your comment will be permanently removed from the message thread.

Add an Attachment to a Comment

Use attachments to send the following file types to parents, guardians and students:

·        images (PNG, JPG)

·        documents (PDF, DOC, DOCX, PPT, PPTX)

·        video (MP4)

·        audio (MP3, WAV, M4A)

Note: The max file size is 20MB and you can only send 1 attachment per message.

To attach a file:

1.      Click the blue paperclip icon. After clicking the Attachment icon, the Upload box appears.

2.      Upload your file by either selecting it from your computer or dragging and dropping it into the space provided.

Once your file is attached:

3.      Write a corresponding comment to your picture (required).

4.      If the attachment is correct, click the paper airplane icon to send. If you wish to remove the attachment, click the X to the right of the attachment and click the paperclip icon to attach a new file.

Click the attachment in the message to view the attachment fully.

On Mobile…

1.      Tap the blue paperclip icon to the right of the comment field.

2.      Select an option for attaching your file:

·        Take a Photo or Video

·        Select Photo/Video from Library

·        Attach File

Note: To take a Photo/Video and select a Photo/Video from your library, tap OK to grant “SchoolMsgr” access to your camera app.

Once your file is attached:

3.      Write a corresponding comment to your picture (required).

4.      If the attachment is correct, tap the red paper airplane button to send. If you wish to remove the attachment, tap the X to the right of the attachment and tap the paperclip icon to attach a new file.

Tap the attachment in the message to view the attachment fully.

Receiving New Messages

If the user receives new comments within a conversation thread, the entire conversation counts as only 1 unread message. No matter how many unread messages a conversation thread contains, the unread messages count will only increment by 1.

In the example below, the unread messages number displays as 2 because there are 2 conversations in the user’s message inbox that are either unread or contain unread comments. The example shows how both scenarios look like.

Unread comments within an already opened conversation are marked with a half blue line. Unread conversations not yet opened are marked by a full blue line.

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